Meet The Staff
Julie – Office Administrator
Julie has been working in the administrative areas of our office since 2005. She is experienced in every aspect of administrative delivery. She has worn many “hats” including promotional activities; patient coordination, financial management, claims handling, and verification. She is an expert at helping our patients understand their financial options. Julie is trained and certified in CPR and has taken our on-site management courses. She plays a strategic role in assisting patients with financial arrangements for the Urbanek device.
Anna – Patient Coordinator/Receptionist
Anna is our Patient Coordinator. She has a Bachelor of Science from Tennessee Wesleyan University. She is the first person you will speak to when you call our office. She assists Dr. Urbanek with patient scheduling. She plays a strategic role in building and maintaining patient referrals by mailing “Thank you packages” with a success story to all referring sources. She will be more than happy to direct you to the correct department for all questions or concerns.
Amy – Dental Assistant
Amy graduated from the Tennessee Technology Center of Knoxville as a Certified Dental Assistant in 1996. She also received a Certificate in Surgical Technology from MedVance in 2011. Amy is certified in CPR and BLS and is educated through our on-site technical training. She assists in helping Network Providers by sending out Starter kits to new doctors upon completion of their training course. Amy also emails shipping labels to Network Providers in order to ship impressions, making the process as simple and easy as possible. She assists Dr. Urbanek with patient care, and takes patients through the step-by-step process of initial consult through final instructions for the “Urbanek Device”. Amy is the person who creates the detailed letters mailed out to all referring doctors sharing our patient success stories.
Naomi – Director or Education & Medical Marketing
Naomi Engelman, D.H.Ed., EFDA, RDA is the Director of Education & Medical Marketing for TMJ Services, L.L.C. She previously worked through the years as a Registered Dental Assistant and later became an Expanded Function RDA before entering the field of education. After continuously furthering her education, she received her Doctorate in Health Education from A. T. Still University. Her role allows her to assist new Network providers using our unique Marketing program. She provides training material and follow-up assistance to offices that choose to participate in our program. Naomi visits potential referral sites and presents Lunch and Learns throughout the greater Nashville and surrounding areas. Naomi acts as a liaison between TMJ Services and new network providers to design and implement a plan of action to market to prospective referring sources within their designated area. Her goal is to teach each new network provider team the steps needed to effectively and successfully market the Urbanek device and protocol.
Bob – Lab Technician
Robert (Bob) completed a Certificate course in Dental Technology at Charron Williams College in Ft. Lauderdale, Florida in 1981. He worked in the crown and bridge field serving General Dentists in South Florida until he moved to Middle TN in 1984 where he continued providing products and services to Williamson, Hickman, and Maury County. In October of this year, he joined TMJ Services to fabricate the Urbanek device.
Wendy – EFDA/RDA
Wendy grew up in South Florida and graduated from Broward Community College in 1984 where she was trained in all aspects Expanded function Dental Assisting. She has over 32 years of EFDA/RDA experience including casting crowns, bridges and repairs to partials and dentures. She relocated from South Florida to Columbia, TN to escape the enormous population growth and give her children a more diverse education. In 2022 she was invited to join TMJ Services and is now a part of the team. She enjoys being a part of the research and development process, working and learning new technology offered by Dr. Urbanek in our lab facility. Wendy is very passionate about Dentistry, loves spending time with her family and traveling, and lives life to the fullest while giving back to society.
Nick – Lab Technician
Nick is a valued Lab member who served in the Navy as a Nuclear Electronics Technician and Reactor Operator aboard the aircraft carrier USS Enterprise CVN-65. He later became a Controls Specialist and Programmer in the Building Automation industry. He picked up 3D printing and CAD modeling for developing and prototyping his own products. Nick plays a strategic role in 3D fabrication of our FDA cleared and patented TMJ device.